Traits Tool

Description

Online tool for farmers to receive personalized crop traits and farming recommendations.

This was one of my projects from an internship with the New York-based design agency, Konrad Group↗.

Our client for this project was Bayer Crop Science↗, an agricultural company.

My Role

Experience Design Intern

Team

Natalie H, Product Manager

Kirsten D, Design Lead

Angela Yoo, Experience Designer

Preet S, Developer

Timeline

2 weeks, part of 10 week internship

Tools

Figma

Type

Web, Mobile

Background

The traits tool provides farmers with recommendations

Trait

Specific agronomic characteristics

Action

Something the farmer can do to improve results

Both

A combination of traits or traits + actions that would work best for the farmer

Project Brief

Rebuild a tool for farmers to find curated farming solutions to problems with crop health.

Discover

Discovered pain points through analyzing the existing tool experience

4/5

participants left the quiz prematurely

2/5

participants missed the final product recommendation

Validation

Usability testing validated pain points

5 externally farmers navigated through the existing tool

Personas

How might we…

Make it quick and easy for farmers to receive clear recommendations?

Pain Points

  1. Recommendation results are hidden and difficult to understand

  2. The tool is confusing to navigate, causing users to leave prematurely

Pain Point 1: Recommendation Results

Interaction explorations

After gathering inspiration from other experiences that surface multiple results, I arrived at three different ways to display the recommendations.

The team and I decided to continue iterations with the accordion because it surfaces both recommendations without overwhelming the user and while maintaining hierarchy.

Pain Point 1: Recommendation Results

Recommendation iterations

Working with existing design patterns, I designed different iterations of the accordion and the recommendations card.

Discussions with the strategy and design team led to the decision to go with option E because it surfaces both options at the same time with the option to read more about the second recommendation if needed.

Pain Point 1: Recommendation Results

View both recommendations

Before

Now

Pain Point 2: Tool Flow

Mid-quiz recommendation explorations

I brainstormed different ways to surface mid-quiz recommendation information.

We decided to surface the information as a tip at the bottom of the quiz page where farmers can see it. Other explorations were passed over because tooltips and banners were difficult to interact with from previous testing while modals were too intrusive.

Pain Point 2: Tool Flow

Updated tool flow

Pain Point 2: Tool Flow

Move through the tool while receiving recommendations

Before

Now

View the final prototype here↗